Patients & Visitors

At Caldwell Medical Center, we offer the perfect combination of quality healthcare and convenient access close to home, where you need it most. Our qualified physicians and caring professionals provide a broad range of services and medical specialties, along with the compassion and expertise you deserve from a full-service, hometown hospital.

Patient Information

Caldwell Medical Center is dedicated to providing all of the information you need to manage, pay for and understand your own care. Check out the links below for helpful patient info.

• Patient Portal
• Bill Pay
• Patient Pricing and “No Surprise” Billing
• Insurance Information
• Financial Assistance
• Patient Rights and Privacy Practices
• Request Medical Records

Visitor Information

We encourage you to visit your loved ones. Family and friends are vital support on an individual’s path to recovery. This is why we have created an open visitation policy that allows patients to choose who is welcome to visit while they are getting care at Caldwell Medical Center.

 Our general visitation guidelines are as follows: 

• General visitation hours are from 8am until 8pm and are subject to the discretion of the nurse in charge.
• The number of visitors is dependent on the needs and comfort of the patient. The impact of a patient’s visitors on the overall environment of care will be considered.
• Children under the age of 12 should be supervised by an adult at all times.
• Visiting a patient in isolation is permitted, but please check with the nurse in charge prior to entering.
• Visitors with cold symptoms or gastrointestinal flu symptoms are strongly discouraged from visiting.
• All doors into the building are secured at 8pm. Visitors who enter the hospital after these hours may gain admittance the hospital from the Emergency Department entrance.
• Overnight visitation is permitted, but we recommend only one overnight visitor per patient.
• Diet is often considered as part of your treatment plan, so we ask that visitors not bring food to a patient unless it has been cleared with a physician or nurse.