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Visitation

Visitors

Caldwell Medical Center and Caldwell Medical Associates are continuing to closely monitor the evolving novel coronavirus (COVID-19) situation.  Following guidance from the Governor’s Office and the Commissioner for Public Health, our facility will relax visiting restrictions effective May 13, 2020.

NOTE:  Our Hospital Cafeteria remains CLOSED to the Public until further notice

  • Visitors for Non-Infectious Hospitalized patients – Effective 5/13/20
    • DO NOT visit if you are sick or have had recent exposure to someone who is sick.
    • All visitors will be temperature screened and screened for COVID-19 signs/symptoms immediately upon entry to our facility.  Anyone with a temperature of 100.0 or greater or who exhibit potential signs and symptoms of COVID-19 (cough, congestion, fever, etc) will not be authorized to visit.
    • Anyone visiting a hospitalized patient will be required to wear a face mask at all times while in our facility.  The mask must cover both the nose and mouth and be worn throughout the entire time you are in our facility.
    • All family members/support persons will be escorted to and from the patient room they will be visiting
    • Visitors are required to stay inside the patient room while visiting.
    • Visiting should preferably be limited to immediate family/support person only and/or Clergy
    • Visitors will be limited to ONE visitor at a time and for brief visits only
      • Exceptions will be made for end of life, pediatric patient needs and other special circumstances.
    • Visitors and Clergy are required to perform hand hygiene by washing their hands with soap and water or using the available hand sanitizer upon entering and exiting the patient room.
    • All visitors will enter through the main entrance of the facility Monday through Friday.
    • Visitors to the facility on Saturday and Sunday must enter through the Emergency Department entrance.
    • Visiting is limited to current visiting hours which is 8am until 4pm.
    • We request that you observe social distancing throughout your visit by staying at least 6 feet away from staff, patients and other visitors.
  • Visitors for possible COVID Infectious Hospitalized patients – Effective 5/13/20
    • Visiting will be restricted to end-of-life situations only for COVID suspected or confirmed patients.
    • Visiting will be restricted to one immediate family member/support person who lives in same household
    • DO NOT visit if you are sick or have had recent exposure to someone who is sick.
    • All visitors will be temperature screened and screened for COVID-19 signs/symptoms immediately upon entry to our facility.  Anyone with a temperature of 100.0 or greater or who exhibit potential signs and symptoms of COVID-19 (cough, congestion, fever, etc) will not be authorized to visit.
    • Anyone visiting a hospitalized patient will be required to wear a face mask at all times while in our facility.  The mask must cover both the nose and mouth and be worn throughout the entire time you are in our facility.
    • All family members/support persons will be escorted to and from the patient room they will be visiting
    • Visitors are required to stay inside the patient room while visiting.
    • Visitors are required to perform hand hygiene by washing their hands with soap and water or using the available hand sanitizer upon entering and exiting the patient room.
    • All visitors will enter through the main entrance of the facility Monday through Friday.
    • Visitors to the facility on Saturday and Sunday must enter through the Emergency Department entrance.
    • Visiting is limited to current visiting hours which is 8am until 4pm.
    • We request that you observe social distancing throughout your visit by staying at least 6 feet away from staff, patients and other visitors.
  • Patient presenting for Outpatient testing – Effective 5/13/20
    • All outpatients will be temperature screened and screened for COVID-19 signs/symptoms immediately upon entry to the facility. 
    • We require that you wear a mask covering both your nose and mouth the entire time you are in our facility.
    • Family members or your support person are required to wait in the vehicle while outpatient testing is completed.
      • Exceptions will be made for pediatric patient needs and other special circumstances.
    • Please use hand sanitizer (available in our registration and waiting areas) upon entering and leaving our facility.
    • We request that you observe social distancing throughout your visit by staying at least 6 feet away from staff, patients and other visitors.
  • Patients presenting for Outpatient Surgery- Effective 5/13/20
    • Upon entry to the facility, please inform staff immediately if you are sick with flu-like symptoms (cough, congestion, fever, etc).
      • If you are sick, depending upon the severity of your illness, your procedure may be postponed or cancelled.
    • All patients and their family members/support persons will be temperature screened and screened for COVID-19 signs/symptoms immediately upon entry to the facility. 
    • You and your family member/support person will be required to wear a face mask covering both your nose and mouth the entire time you are in our facility (other than while you are in surgery).
    • Please use hand sanitizer (available in our registration area and in our waiting areas) upon entering the facility.
    • Only one immediate family member/support person will be allowed to be with you in the Surgical Holding Area while awaiting your procedure.  Your family member/support person will be required to wear a mask covering both their nose and mouth at all times while in our facility.
    • We ask that both the patient and family member/support person observe social distancing at all times within our facility by staying at least 6 feet away from other patients and visitors.
    • Your family member will be asked to wait in their vehicle while you are in surgery.  Once surgery is complete, your family member/support person will be notified by phone and you will be escorted to your vehicle for discharge.
  • Visitors for Emergency Department – Effective 5/13/20
    • Family members/support persons are required to wait in their vehicle and not in the Emergency Department waiting area
    • We ask that both the patient and family member/support person observe social distancing at all times within our facility by staying at least 6 feet away from other patients and visitors.
    • DO NOT visit if you are sick or have had recent exposure to someone who is sick.
    • All family members/support persons will be temperature screened and screened for COVID-19 signs/symptoms immediately upon entry to our facility.  Anyone with a temperature of 100.0 or greater or who exhibit potential signs and symptoms of COVID-19 (cough, congestion, fever, etc) will not be authorized to visit.
    • All family members/support persons will be required to wear a face mask covering both your nose and mouth the entire time you are in our facility.
    • All family members/support persons will be escorted to and from the patient room they will be visiting
    • Visitors are required to stay inside the patient room while visiting.
    • Visiting will be limited to an immediate family member/support person only (one at a time) and/or Clergy
      • No visits from anyone under the age of 16
    • Visits will be for brief periods of time only
      • Exceptions will be made for end of life, pediatric patient needs and other special circumstances.
    • Visitors and Clergy are required to perform hand hygiene by washing your hands with soap and water for at least 20 seconds or using the available hand sanitizer upon entering and exiting the patient room
    • NO VISITORS WILL BE ALLOWED DURING POTENTIAL COVID 19 EVALUATION!
  • Patients presenting to our Clinics – Effective 5/13/20
    • All patients presenting to our clinics will be temperature screened and screened for COVID-19 signs/symptoms immediately upon entry to the clinic. 
    • We require that you wear a mask covering both your nose and mouth the entire time you are in our clinic.
    • Family members or support persons are required to wait in their vehicle until your clinic visit is completed.
      • Exceptions will be made for pediatric patient needs and other special circumstances.
    • Please use hand sanitizer (available in our registration and waiting areas) upon entering and leaving our clinic.
    • We request that you observe social distancing throughout your visit by staying at least 6 feet away from staff, patients and other visitors.

Anyone allowed into the facility will be screened upon entry into the Hospital. This will include having a temperature taken and being given a face mask that must be worn for the entire duration of the visit.

Thank you for your cooperation and for working with us to keep our patients, staff, and community safe!

We encourage visitation as a means to promote patient comfort, rest, and safety. Family and friends create an important support network that is vital to an individual’s recovery. It is in this spirit that we have created an open visitation policy that empowers the patient to choose who is welcome to visit and when during their stay at Caldwell Medical Center.

General Guidelines:

  • General visitation hours are from 8am until 8pm and are subject to the discretion of the nurse in charge.
  • The number of visitors is dependent on the needs and comfort of the patient. The impact of a patient’s visitors on the overall environment of care will be considered.
  • Children under the age of 12 should be supervised by an adult at all times.
  • Visiting a patient in isolation is permitted, but please check with the nurse in charge prior to entering.
  • Visitors with cold symptoms or gastrointestinal flu symptoms are strongly discouraged from visiting.
  • All doors into the building are secured at 8pm. Visitors who enter the hospital after these hours may gain admittance the hospital from the Emergency Department entrance.
  • Overnight visitation is permitted, but we recommend only one overnight visitor per patient.
  • Diet is often considered as part of your treatment plan, so we ask that visitors not bring food to a patient unless it has been cleared with a physician or nurse.